"After your sale closes: finalize, withdraw raised funds, claim tokens, and reporting"
Updated Jun 21, 2026, 09:47 AM
After a Saleium token sale closes, operators finalize the sale and withdraw the raised funds, while participants claim their full allocation. If a sale fails, participants refund their contribution instead.
Who this is for: Both. The "For project operators" section covers finalizing, withdrawing raised funds, and reconciliation. The "For participants" section covers claiming tokens and, on a failed sale, getting a refund.
What happens after a Saleium sale closes?
A Saleium sale is fixed price. The project sets a rate per accepted currency (sale tokens per 1 unit of that currency), and your allocation equals the amount you contributed multiplied by that rate. Everyone who contributes during the open window gets exactly that allocation. There is no oversubscription, no pro-rata scaling, and no on-chain raise cap. After the sale closes, the project finalizes it and contributors claim their full allocation in one transaction. The sale itself does not vest tokens.
In the v2 self-serve flow, you run and finalize the sale from your own wallet (self-managed). A fully ChainGPT-managed route and Mirror Mode (running a ChainGPT Pad sale and a self-hosted Saleium sale at the same time) are part of the Saleium offering, but they are arranged with the ChainGPT team and are not a toggle inside the self-serve wizard. If you want either of those, contact the ChainGPT team.
For project operators
How do I finalize and withdraw the funds I raised?
- Open your sale in the Saleium dashboard. You manage it from the same wallet you deployed it with (the project owner wallet you set in the wizard). Finalize, cancel, and withdraw are restricted to that wallet.
- Once the sale schedule has closed, finalize the sale. Finalize requires the pool to be solvent: it must already hold enough sale tokens to cover every allocation, so contributor claims can never fail. If you do not finalize within the grace window (about a day) after close, anyone can finalize a solvent sale, so a successful sale can never be stranded.
- Withdraw the raised funds to your wallet from the dashboard. You receive the funds in the accepted currencies you configured for the sale.
The platform fee for a sale is 15% of a successful raise. It is paid by the project, taken from the raised funds when you withdraw them, so it does not reduce any contributor's token allocation. If you set your own markup on top (up to 10%, which you keep), that is also taken from the raise, so a contributor may see up to about 25% taken from the raise at the maximum markup. The fee is stamped immutably at deploy: the platform can never raise it later, and moving to a higher plan only lowers it (Growth, Pro, and Business give 5%, 10%, and 25% off your platform fee). Your exact rate for your plan is on the Plans & Billing page. The estimated raise you entered is for context and sizing only. It does not select a fee tier or change your platform fee, and it is not an on-chain hard cap.
How do I reconcile and report on the sale?
After the sale closes you can reconcile against the on-chain record:
- Confirm the sale is finalized and the pool held enough sale tokens to cover every allocation.
- Review contributions per accepted currency and the allocation each contributor receives at your configured rate.
- Withdraw the raised funds and reconcile the received amount against your accepted currencies and rate settings, net of the platform fee and any markup taken first.
For figures or exports beyond what the dashboard shows, the specific report formats available are UNKNOWN from the current docs. Contact the ChainGPT team if you need a custom reporting setup.
What about KYC and jurisdiction records?
KYC (for example via Blockpass) and geo-blocking or restricted-jurisdiction controls are available for sales, and are most commonly used on the managed route. On the self-managed route you define your own compliance approach, so keep your own records consistent with the controls you chose.
For participants
How do I claim my tokens after the sale?
- Open the sale's hosted public page at https://saleium.io/sale/{chainId}/{saleAddress} (replace with the sale's chain ID and contract address), or use the embedded sale on the project's website.
- Connect the same wallet you used to contribute.
- Once the sale has closed and the operator has finalized it, claim your full allocation in one transaction.
Your allocation is fixed when you contribute: it equals the amount you contributed multiplied by the rate the project set for that currency, with no later recalculation. You always have a way out: if the sale succeeds you claim, and if it fails you refund.
Does the sale vest my tokens?
No. The sale itself does not vest tokens. Once the sale is finalized, your full allocation is claimable in a single transaction. If a project wants a vesting schedule for the tokens it sold, it uses the separate Saleium Vesting product, which is configured and claimed independently of the sale.
How do I get a refund?
Refunds exist only for a failed sale. A sale fails if the project cancels it, or if it times out (the project never finalized it within the grace window after close). There is no "excess" to withdraw on a successful sale, because allocation is fixed price with no pro-rata scaling.
- Open the sale page or the embedded sale.
- Connect the wallet you contributed with.
- If the sale was canceled or timed out, withdraw your refund back to your wallet.
The 15% platform fee is paid by the project from the raise, so it never touches your token allocation. The one fee you pay as a contributor is the 5% refund fee, and it only applies when a sale is canceled or times out: it is deducted from your refund when you withdraw it. There is no fee on claiming your allocation from a successful sale, only network gas.
Common issues
- Claim or withdraw button is not active yet: the sale must be closed and the operator must finalize it before claims open. If the operator does not finalize within the grace window after close, anyone can finalize a solvent sale. Check the sale schedule.
- I do not see my allocation: confirm you connected the same wallet you contributed with, on the correct chain for that sale.
- My allocation looks wrong: your allocation is your contribution multiplied by the project's rate for that currency, fixed at the time you contributed. There is no pro-rata scaling, so the amount does not change after the sale closes.
- The sale was canceled or never finalized: you can refund your full contribution, less the 5% refund fee, by connecting your wallet and withdrawing the refund.
- Funds have not arrived after claiming or refunding: confirm the on-chain transaction completed and that you acted on the chain the sale was deployed on. Network gas applies to claim and refund transactions.