How to join a Saleium token sale, claim your tokens, and get a refund

Updated Jun 21, 2026, 09:47 AM

To take part in a Saleium token sale you connect your wallet on the sale page, contribute funds in an accepted currency during the open window, and after the sale closes and the project finalizes it you claim your full token allocation. If the sale is canceled or times out, you refund your full contribution instead. You can always exit a sale: claim if it succeeds, refund if it fails.

Who this is for: Both. Participants who want to contribute and claim, and project operators who run the sale.

How does a Saleium token sale work?

A Saleium token sale is a public token sale (an IDO or ICO) that runs on a chain the project chose. It is a fixed-price sale. The project sets a rate for each accepted currency: how many sale tokens you receive per 1 unit of that currency. Your allocation is simply the amount you contribute multiplied by that rate. Everyone who contributes during the open window gets exactly that.

There is no oversubscription, no pro-rata scaling, and no on-chain raise cap. The rate is fixed, so your allocation is locked in the moment you contribute and is never recalculated later. A sale can accept several currencies (including the chain's native coin), each with its own rate.

The lifecycle is: contributors send funds during the open window, the project finalizes the sale after it closes, and then each contributor claims their full allocation. If the sale is canceled or never finalized in time, contributors refund their contributions instead.

For participants

How do I join a sale?

Open the sale. Use the project's website if the sale is embedded, or the hosted public page at https://saleium.io/sale/{chainId}/{saleAddress} (the project shares this link after deploy).
Connect your wallet. Make sure your wallet is on the same chain the sale is running on.
Check the accepted currencies and the rate for each (tokens per 1 unit of that currency), plus the open and close times.
Contribute. Choose an accepted currency, enter the amount you want to contribute, and approve the transaction in your wallet.

You can contribute while the sale is open. Your contribution is recorded and your allocation is fixed by the rate at that moment.

How is my allocation decided?

Your allocation is fixed-price: the amount you contribute multiplied by the project's rate for the currency you used. There is no oversubscription and no pro-rata split. Whatever you contribute during the open window is allocated to you at the published rate, and that allocation does not change after the sale closes.

How do I claim my tokens?

After the sale closes and the project finalizes it, return to the same sale page and connect the wallet you contributed with.
Claim your full allocation and approve the transaction.

You claim your entire allocation in one transaction. The sale itself does not vest tokens, so there is no unlock schedule to wait through on a Saleium sale. If a project wants a vesting schedule for the tokens it sold, it sets that up separately using the Saleium Vesting product, which is distinct from the sale.

Finalize is solvency-gated: the project can only finalize a sale once the pool already holds enough sale tokens to cover every allocation, so a claim can never fail for lack of tokens. If the project does not finalize within roughly a day (a grace window) after close, anyone can finalize a solvent sale, so a successful sale cannot be left stranded.

How do I get a refund?

Refunds exist only for a sale that fails. A sale fails if the project cancels it, or if it times out (it is never finalized within the grace window after close). In either case you can refund your full contribution.

Open the sale page and connect your contributing wallet.
Refund your contribution and approve the transaction.

A successful sale has no refunds and no "excess" to withdraw, because your allocation is fixed at the rate when you contribute. There is no optional or configurable refund window on a sale that succeeds. You simply claim your tokens.

On a failed sale, a 5% refund fee is deducted from your refund, and that is the only fee a contributor ever pays. The platform fee on a successful raise is paid by the project from the funds it raises, not by you, and it never reduces your token allocation.

For project operators

The Saleium v2 self-serve flow deploys a sale that you control from your own wallet. After deploy you receive the sale contract address, then you embed it via Embed Studio or share the hosted page at https://saleium.io/sale/{chainId}/{saleAddress}. You finalize the sale and withdraw the raised funds. Admin actions (finalize, cancel, and withdraw) are restricted to your project wallet.

You set a fixed rate per accepted currency, so each contributor's allocation is their contribution multiplied by that rate. Before you can finalize, the pool must be solvent: it must already hold enough sale tokens to cover every allocation. This guarantees claims can never fail. If you do not finalize within roughly a day after close (the grace window), anyone can finalize the solvent sale so it is not left stranded. If you cancel the sale, or it times out without being finalized, contributors can refund their full contributions.

When you create a sale, the wizard asks you to estimate the raise in USD. That estimate only selects the fee tier. It is not an on-chain hard cap and it does not limit how much can be contributed.

The Saleium platform fee on a sale is 15% of a successful raise. You pay it as the project, and it is taken from the raised funds when you withdraw them. It does not reduce any contributor's token allocation. A higher plan lowers this fee: your plan's fee discount is 5% off on Growth, 10% off on Pro, and 25% off on Business (Free has no discount). Your exact rate is on your Plans and Billing page, which is the source of truth. The fee is stamped immutably at deploy, so the platform can never raise it later, and your plan can only lower it.

You may also add your own markup on top of the platform fee, up to 10% of the raise, which you keep and which is also taken from the raised funds. With the maximum markup set, contributors may see up to about 25% taken from the raise in total. The platform fee and any markup are taken first, before you receive any of the raised funds.

If a sale fails or times out and contributors are refunded, a 5% refund fee is deducted from each contributor's refund. That fee is paid by the contributor, not by you.

Compliance options such as KYC (for example via Blockpass) and geo-blocking or restricted-jurisdiction controls are available for sales. The self-managed route lets you define your own compliance approach.

A fully ChainGPT-managed route, and Mirror Mode (running a ChainGPT Pad sale and a self-hosted Saleium sale at the same time), are part of the Saleium offering. These are arranged with the ChainGPT team and are not a toggle inside the self-serve wizard. To use them, talk to us.

Common issues

I do not see a claim or refund button. Claims open after the sale closes and the project finalizes it. Refunds open only if the sale is canceled or times out. Check the sale schedule and status and come back once it has reached the right state.
My wallet shows nothing for the sale. Confirm your wallet is connected to the same chain the sale runs on, and that you are using the exact wallet you contributed with.
The project has not finalized yet. A solvent sale can be finalized by anyone once the grace window (about a day) after close has passed, so a successful sale is never stuck. If finalize is not available yet, the close time or grace window may not have elapsed.
I want my money back. You can refund only if the sale was canceled or timed out. On a successful sale there is no refund; you claim your full token allocation instead.

Glossary

Fixed-price sale. A sale where the project sets a rate per accepted currency and your allocation is your contribution multiplied by that rate. No oversubscription and no pro-rata scaling.
Allocation. The tokens you receive: your contribution amount multiplied by the rate for the currency you used, fixed at the moment you contribute.
Finalize. The step, after the sale closes, that opens claims. It requires the pool to be solvent (holding enough tokens for every allocation) and can be triggered by anyone once the grace window passes.
Solvency. The condition that the pool already holds enough sale tokens to cover every contributor's allocation. Finalize is gated on this so claims can never fail.
Refund. Returning a contributor's full contribution. Available only when a sale is canceled or times out; a 5% refund fee is deducted.